About Water bill

There are two categories of water bills.

1. After- pay

That means pay after using water. Normally, we pay water bills in online platform like Wechat and Alipay.
Choose corresponding water company and enter the water account number (your room number will be included in the account; the account can be tied to Alipay or wechat to set an automatic payment). Then, your water bill will be shown on the screen. Pay with money through Alipay or Wechat, there will be a proof after paying. The proof can be used to apply for the invoice. Water bill will come out every 2 months, don’t forget to check on time, in case of short of water.

2. Pre-pay

That means you will get a water card, the card is inserted in the water meter (ususllay outside the door or in the house). Top up the card in the appointed place before using water. Sometimes, water will be cut off if it is below a set number (for example 5m³). Remember to pay close attention to the balance.

The water bill of Suzhou has three ranges within a year

O-216m³ –3.41rmb/m³

216-300m³ — 4.34rmb/m³

More than 300m³ –7.13rmb/m³

Here are the water customer service phones in Suzhou

SIP: 69111000

Downtown: 65111515

Suzhou New District: 68256597

Xiangcheng District: 69570558

Wuzhong: 65629287

Mudu: 66253789

Kunshan: 57552434

Our sales assistant will set reminders and write down the paying period of each house. Corresponding sales person would remind you of the cost of the water, what you need to do is to transfer us the right money; then our after-sales assistant will pay on behalf of you. The bills and invoices will be sent to you if needed.